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Customer Care

CUSTOMER CARE

Facing an Issue? We're Here to Help.

Need help with your order, payment, delivery, tracking, or any other issue? Our customer care team is here to assist you.

 
 

Customer Care

+91-8171987637

 

Email Support

nimitagore@gmail.com

 

Feel Free to Call Us 24/7

For assistance with your order or any issue, feel free to call our customer care number anytime. You can also contact us through WhatsApp or email.

Frequently Asked Questions

Quick answers to common questions about orders, payments, delivery and customer support.

How much time will it take to deliver my medicine?

It will take approximately 3–5 days to deliver your medicine, depending on your location.

How can I track my order?

Log in to our website and go to Account. Then click on My Orders. You can find your orders there, and the tracking ID will be mentioned with your order details.

Will I get live updates of my order?

Yes. You will get live updates of your order in My Orders on the website. We may also provide live tracking updates through WhatsApp.

What should I do if my payment is completed but it is not updating on the website?

Don't worry. Your payment may still be safe and there may be a temporary technical issue or update delay. Please contact our customer care number given above or WhatsApp us for quick assistance.

My order is delayed. What should I do?

Don't worry. Please contact our customer care team if your order is delayed. The delay may be due to a technical issue or a delivery-related issue. We will assist you and provide updates through the website or WhatsApp when available.

What should I do if the customer care phone number is not being answered?

Don't worry. It may be due to a temporary technical issue or the line may be unavailable at that moment. You can also contact us through our email address: nimitagore@gmail.com.

Having Any Other Issue?

 

Sorry we're currently not accepting orders

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