Privacy Policy
Privacy Policy
Last Updated: 21 September 2026
Thank you for visiting 10ch.co.in.
At 10CH, we respect your privacy and are committed to protecting the personal information you provide while using our website, 10ch.co.in.
When you use our website or place an order, we may collect:
- Name
- Mobile number
- Email address
- Billing and delivery address
- Order and purchase information
- Payment-related information
- Information you provide when contacting our customer support
We only collect information that is reasonably required to provide our services and process your orders.
We may use your information to:
- Process and deliver your orders
- Confirm and communicate about your orders
- Provide customer support
- Process returns, replacements and refunds
- Send order and delivery updates
- Improve our website, products and customer experience
- Prevent fraud, misuse or unauthorized activity
- Comply with applicable legal requirements
Payments may be processed through third-party payment service providers.
10CH does not intentionally store your complete debit card, credit card, UPI PIN, CVV or banking passwords on its own systems.
Payment information is handled by the applicable payment service provider according to its own security and privacy practices.
If you contact us through WhatsApp, phone, email or other customer-support channels, we may use the information you provide to respond to your query, process your request and provide customer support.
Our WhatsApp support number is 8171987637.
Our website or third-party services used on the website may use cookies or similar technologies to provide essential website functionality, remember preferences, understand website usage and improve the customer experience.
You may be able to control cookies through your browser settings.
We may share necessary information with trusted third-party service providers when required to provide our services, including:
- Shipping and delivery partners
- Payment service providers
- Technology and website service providers
- Customer-support services
We do not sell your personal information to third parties.
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, maintain transaction records, resolve disputes, comply with legal obligations and protect our legitimate business interests.
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the details below.
Our website is not intended for children under the age of 18 to place orders independently.
If we become aware that personal information has been provided by a child without appropriate consent, we will take reasonable steps to address the situation.
Our website may contain links to third-party websites or services.
10CH is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies.
We may update this Privacy Policy from time to time.
Any changes will become effective when the updated policy is published on this page. The “Last Updated” date will be revised accordingly.
If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:
10CH
New ShivLok Puri, Kankar Khera, Meerut, India
WhatsApp: 8171987637
Email: nimitagore@gmail.com
Policy Updates
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website.