Product Authenticity & Trust
Authentic Products. Transparent Shopping.
At 10CH, we are committed to providing genuine, original products with clear product information and dependable customer support.
Every product is supplied with its relevant manufacturer, marketer/importer and product details.
All products sold by 10CH are genuine and original products.
Product packaging contains the relevant manufacturer/marketer/importer information, product details, batch number, MRP and expiry information as applicable.
Customers can check these details directly on the physical product received.
Product pages provide relevant information such as:
- Manufacturer / Marketer / Importer details
- Product size and variant
- MRP and pricing
- Ingredients / nutritional information where applicable
- Batch and expiry information on the physical product
- Other product-specific details
The physical product label should always be used as the final reference for the latest product information.
Every eligible order is accompanied by a proper bill/invoice containing the relevant order and product details.
The physical product also carries its applicable batch/lot information, allowing customers to identify the product they receive.
Received a damaged, incorrect or eligible defective product?
10CH provides a 7-day return/replacement facility, subject to the applicable return and replacement policy.
Customers should contact our support team with the order details and clear product photographs as soon as possible.
Orders are professionally shipped through Shiprocket and delivered through trusted delivery partners such as Delhivery and Blue Dart, depending on the shipment.
10CH has already served and been trusted by 10,000+ customers.
We remain focused on transparent product information, dependable service and customer support.
Need Help With Your Order?
Our customer support team is available 24/7 to assist you with product, order, delivery and return-related queries.
Phone / WhatsApp: 8171987637
Our Commitment
We believe customers should have clear product information and reliable support when shopping online. If you have any concern about a product or order, contact 10CH and our support team will assist you.